Shipping policy

SHIPPING POLICY

We roast in weekly batches so your coffee ships fresh, not from a shelf. Most orders ship within 7 business days. You will receive a notification with tracking when your order is on its way.

Domestic shipping rates and estimates

Shipping charges for your order are calculated and displayed at checkout, based on your address and the size of your order. Estimated delivery times are below.

Shipping option	Estimated delivery time
[Service name, e.g. USPS Ground Advantage]	[X-X business days]
[Service name, e.g. USPS Priority Mail]	[X-X business days]

How do I check the status of my order?

When your order ships, you will receive an email with a tracking number. Use it to check the status of your delivery.

If you have not received your order within 5 days of your shipping confirmation email, contact us at billing@kingsarmscoffee.com with your name and order number. We will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the cost of return shipping.

If your order arrives damaged, email us as soon as possible at billing@kingsarmscoffee.com with your order number and a photo of the item. We handle these case by case and will work toward a solution.

Questions? Contact us at billing@kingsarmscoffee.com.